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Your pain is our pleasure

~ Postage and Delivery ~

FREE DELIVERY ON ORDERS OVER £75

If you spend £75 or more you will qualify for free delivery.

Unfortunately this doesn't mean that our couriers will deliver it for free but it does mean that we'll pay the postage.

If you're spending £75 or more on hot sauces you're either a serious chillihead or someone with an impeccable taste in gifts and, whichever it is, we reckon the least we can do is pick up the tab for the postage.

UK DELIVERY

Orders with a weight of less than 2kg will be sent via Royal Mail and, so long as Postman Pat does his job properly, are normally delivered within three working days. 

Orders with a weight of 2kg and over will be sent via courier. This is a guaranteed next-day delivery service (working days only) and is also fully trackable.

Orders are despatched Monday to Friday inclusive.

OVERSEAS DELIVERY

We only accept payment with UK registered credit/debit cards on our website.

We do however send many orders to overseas customers.

If you would like to order from outside the UK please e-maildoctor@hotsauceemporium.co.uk

UK POSTAL CHARGES

Postal charges are calculated on product weight including packaging. Just to give you an example, a typical 148ml bottle of hot sauce with packaging weighs approximately 500g.

Up to 100g £2.50
Up to 250g £2.50
Up to 500g £2.50
Up to 750g £2.95
Up to 1kg £3.95
Up to 2kg £4.95
Up to 20kg £6.95
£75 or over FREE
RETURNS

If for any reason you are unhappy with your purchase please e-mail us stating the nature of your complaint and return the goods within 7 days of receipt. We will refund you or replace the goods without fuss.